Privacy Policy

Effective Date: 11-12-2025

Last Updated: 11-12-2025

1. Introduction

Feedsly.io ("we," "us," or "our") operates a Software-as-a-Service (SaaS) platform that helps users curate and manage their Instagram content ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Feedsly.io Service, you agree to this Privacy Policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information").

A. Information You Provide Directly

When you register for an account, subscribe, or contact us, you may provide us with the following:

  • Account Information: Your name, email address, token (hashed), and company/brand name.
  • Billing Information: Payment information (which is processed by a third-party payment processor, see Section 4), billing address, and transaction details.
  • Communications: Information you provide when you contact our customer support, send us emails, or interact with our team.

B. Information We Collect from Instagram

To provide the Service, you must connect your Instagram account(s) via the Instagram/Meta API. When you do this, we collect and process the following information:

  • Instagram Profile Data: Your Instagram username, profile picture, account ID, follower/following count, and other public profile information.
  • Instagram Content Data: Your Instagram posts (photos and videos), captions, comments, and engagement metrics (likes, saves, etc.) as necessary for the curation and management features of the Service.
  • Access Tokens: We obtain tokens from Instagram/Meta to maintain the connection and perform actions on your behalf (such as scheduling posts) as authorized by you.

We do not collect or store your Instagram password. We only collect and process the data necessary for the functionality of Feedsly.io as described in our Terms of Service.

C. Information Collected Automatically (Usage Data)

When you access and use the Service, we automatically collect certain information:

  • Device and Log Data: Your IP address, device type, browser type, operating system, pages viewed, time spent on the Service, and referring web page addresses.
  • Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons) to track activity, maintain your login session, and analyze usage patterns.

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose | DescriptionService Provision | To provide, operate, maintain, and improve the core features of Feedsly.io, including content curation, scheduling, and analytics.
Account Management | To manage your account, including processing payments, providing customer support, and sending service-related updates (e.g., policy changes).
Communication | To respond to your inquiries, provide technical support, and send you administrative emails.
Analysis and Improvement | To monitor and analyze usage and activity trends to better understand how our Service is used, which helps us to improve its design and functionality.
Marketing (with consent) | To send you promotional and marketing communications about new features or offers, where permitted by law and in accordance with your preferences.
Legal Compliance | To comply with legal obligations, enforce our Terms of Service, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

4. How We Share Your Information

We may disclose your Personal Information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us (e.g., payment processing, cloud hosting, email delivery, analytics). These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • With Affiliates: We may share your information with our parent company, subsidiaries, and affiliates.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • As Required by Law: If we believe disclosure is necessary to comply with a legal process (such as a court order, subpoena, or government investigation), to enforce our agreements, or to protect the rights, property, or safety of Feedsly.io, our users, or the public.
  • With Your Consent: We may share your information with your explicit consent or at your direction.

We do not sell your Personal Information to third parties.

5. Security of Your Information

We implement reasonable technical and organizational security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your Personal Information.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • The Right to Access: You have the right to request copies of your Personal Information we hold.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Information, subject to certain legal exceptions.
  • The Right to Object/Restrict Processing: You have the right to object to or request that we restrict the processing of your Personal Information under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [Insert Privacy Contact Email Address].

7. Third-Party Websites

The Service may contain links to third-party websites, including the Instagram platform. This Privacy Policy only addresses the use and disclosure of information we collect. If you follow a link to a third-party site, their privacy policy will apply. We are not responsible for the privacy practices of other sites.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under the age of 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through a prominent notice on the Service prior to the change becoming effective.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Feedsly.io

Email: contact@feedsly.io