Last updated: July 2026
By accessing or using Feedsly you agree to these Terms of Service and our Privacy & Cookie Policy. If you do not agree, do not use the service. You must be at least 16 years old to use Feedsly, and at least 18 (or the age of majority where you live) to purchase a paid plan. If you use Feedsly on behalf of a business, you confirm you have authority to bind that business to these Terms.
Feedsly is a tool that collects and displays publicly available social media content on your website via embeddable widgets. Feedsly acts solely as a conduit for content that you choose to connect and display; we do not create, own, endorse, or verify that content.
You may only connect social media accounts and sources that you own, operate, or for which you have obtained explicit authorization from the rightful owner. By connecting any account or source, you represent and warrant that: (a) you are the owner of that account or have the owner's express permission to connect and display its content; and (b) your collection and display of that content complies with the terms of service, policies, and applicable rate limits of the relevant platform, including but not limited to Instagram/Meta, TikTok, and YouTube.
Feedsly does not and cannot verify account ownership. You are solely responsible for any account or source you connect, and you accept full responsibility for connecting only accounts you are authorized to use. Connecting accounts you do not own or lack permission to use is strictly prohibited.
You are solely responsible for ensuring you hold all necessary rights, licences, and permissions for any content you upload, connect, collect, display, or repurpose through Feedsly, including obtaining permission from creators, rights-holders, and individuals featured in that content where required.
Each time you upload or connect content, you confirm and warrant to us that the content is either your own or that you have obtained the rights-holder's permission to use it. It is your responsibility — not ours — to verify this before the content is displayed. Feedsly's built-in permission-request tools are provided to help you obtain and record such permissions, but using them does not transfer this responsibility to Feedsly.
If we become aware, or receive a notice from a rights-holder or any third party, that you are displaying content without the necessary permission, we may immediately block or suspend your account and remove the content. Where the breach is confirmed or repeated, your account will be terminated and no refund of any fees will be given, to the maximum extent permitted by law. Feedsly is not responsible for any content you choose to display or for your failure to obtain rights to it.
If you believe content displayed through Feedsly infringes your copyright or other rights, email hello@feedsly.io with: (a) identification of the work and the infringing material (including its location); (b) your contact details; (c) a statement, made in good faith, that the use is not authorised by you, the law, or a licence; and (d) a statement that your notice is accurate and that you are the rights-holder or authorised to act for them. For United States rights-holders this operates as our notice procedure under the DMCA (17 U.S.C. § 512); equivalent notices from the EU, UK, Australia, and elsewhere are handled the same way.
On receiving a valid notice we will promptly remove or disable access to the material and notify the account holder, who may submit a counter-notice with evidence of their rights. We terminate the accounts of repeat infringers.
Paid plans are billed monthly or annually in advance and renew automatically until cancelled. Free trials convert to the applicable paid plan unless cancelled before the trial ends; we state the plan and price before you start. You can cancel at any time from your billing settings, and cancellation takes effect at the end of the current billing period. We may change prices with at least 30 days' notice; changes apply from your next renewal.
Except where the law requires otherwise, fees are non-refundable, including for partly used billing periods. If your account is suspended or terminated for breach of these Terms — including displaying content without permission under Section 4 — any prepaid fees are forfeited and will not be refunded, to the maximum extent permitted by law.
If you are a consumer in the UK or EU, you have a statutory 14-day right to cancel a new subscription. By starting your subscription (including a trial that converts) you request immediate access to the service and acknowledge that once the paid service has been fully performed, or where you cancel after use has begun, any refund may be reduced to reflect the service already supplied. Nothing in this section limits your non-waivable statutory rights, including your rights under the Australian Consumer Law and your rights as a consumer in the UK, EU, or United States.
You agree not to use Feedsly to: display unlawful, infringing, defamatory, or harmful content; connect accounts you do not own or have permission to use; violate the terms or policies of any third-party platform; infringe the intellectual property, privacy, or other rights of any person; misrepresent endorsements or reviews; interfere with or attempt to gain unauthorised access to the service; or resell or white-label the service except as expressly permitted by your plan.
We may suspend or terminate your account immediately if we reasonably believe you have connected accounts you do not own, displayed content without permission, violated a platform's terms, or otherwise breached these Terms. Where practical we will notify you and give you an opportunity to respond, but we may act first where rights-holders, other users, or the service are at risk. Termination for breach forfeits prepaid fees as set out in Section 7. You may stop using the service and cancel your account at any time.
These Terms do not exclude, restrict, or modify any consumer guarantee, right, or remedy that cannot lawfully be excluded, including under the UK Consumer Rights Act 2015, EU consumer protection law, the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), or applicable US state consumer protection statutes. For Australian consumers: our services come with guarantees that cannot be excluded under the Australian Consumer Law; for major failures you are entitled to cancel and obtain a refund for the unused portion, or to compensation for its reduced value.
You agree to indemnify, defend, and hold harmless Feedsly and its operators from and against any claims, demands, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: the content you upload, connect, or display; your connection of any account or source you do not own or lack permission to use; or your breach of these Terms or any third-party platform's terms. This section does not apply to consumers to the extent it is unenforceable under the mandatory law of their country of residence.
Feedsly is provided “as is” and “as available”, without warranties of any kind beyond those that cannot be excluded by law. To the maximum extent permitted by law, Feedsly is not liable for any indirect, incidental, or consequential damages, loss of profits, or loss of data, or for any content displayed through the service, and our total liability is limited to the amount you paid us in the 12 months preceding the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
Our collection and use of personal data is described in our Privacy & Cookie Policy, which is written to meet the EU and UK GDPR, the California CCPA/CPRA, and the Australian Privacy Act 1988.
We may improve, change, or discontinue features of the service, and may update these Terms from time to time. If a change materially reduces your rights, we will give you at least 30 days' notice by email or in-app message, and you may cancel before the change takes effect. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you are a consumer, you additionally benefit from any mandatory protections of the law of the country where you live, and you may bring proceedings in the courts of that country — including EU member states, Australia, and the United States.
If any provision of these Terms is found unenforceable, the remainder stays in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, or sale of assets. These Terms, together with the Privacy & Cookie Policy, are the entire agreement between you and Feedsly regarding the service.
Questions about these Terms? Email hello@feedsly.io or use our contact form.
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